LokisMenagerie

Cute animal gifts, exclusive to the UK.

Colchester, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

LokisMenagerie is taking a short break

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Note from shop owner eldrisCREATIONS will shortly be reopened as Loki's Menagerie.

Customers can still contact me through the normal means if needed.

Note from shop owner

Last updated on Aug 4, 2022

eldrisCREATIONS will shortly be reopened as Loki's Menagerie.

Customers can still contact me through the normal means if needed.

Gaby Brereton

Contact shop owner

Gaby Brereton

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About LokisMenagerie

Sales 24
On Etsy since 2015

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About Loki's Menagerie

Shop members

  • Gaby Brereton

    Owner, Creator, Designer

    Gaby is a geek, artist and mum. She has a degree in Computer Science, but has never forgotten her creative side. Loki's Menagerie is Gaby's place to sell her creations. She loves to make something new each time she works & to let her ideas run free.

Shop policies

Last updated on May 10, 2022
Hello! Welcome to my little corner of Etsy. Thank you so much for taking the time to look at my shop. Please read through my policies below, I hope you find them fair. If you have any questions, please get in touch. I look forward to doing business with you. :)


♥ FAQs ♥
Q. Where is your shop based?
A. I live in the UK and I make and ship all my items from here.

Q. How long will it take you to get my order in the post?
A. All orders will be posted in 1-2 weeks, though I aim for 2 business days. I have a young baby so shipping times can vary.

Q. Do you accept refunds?
A. Yes. Please check the Refund Policy section below.

Q. Where do you ship to?
A. I haved shipped exclusively to the UK since 2018.

Q. How long will my item take to arrive?
A. Please see the Delivery Policy section below.

Q. Do you smoke?
A. No, all items are made in a smoke-free environment.

Q. Do you have pets?
A. Yes, we have 1 cat and 2 outdoor rabbits. While every effort is made to keep pet hair off the items, if you have a severe allergy I recommend not buying my items, sadly.

Q. Are your items made to order?
A. No, I make all of my items before they are listed. This means they are ready to ship!

Q. Are your items handmade?
A. Yes! Everything is made by myself. I list all of the base components I use, so you can be sure to know which bits I've put together. If you have any questions about this, please ask.

Q. Do you provide tracking info?
A. Not currently. Everything is sent via Royal Mail 1st Class.

Q. I live outside the UK, can you ship to me?
A. Sorry, no.



Thank you for looking at my shop. I hope my policies contain all the information you need. If you have any questions, get in touch. ♥

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

PAYMENT METHOD
• I accept Direct Checkout, Etsy Gift Cards and PayPal payments. Please use whichever you prefer :)

PAYMENT TIME FRAME
• Payment must be received within 3 days of purchase. If payment is not received within this time frame your order will be considered cancelled. Items will not be posted until payment has cleared.

CANCELLATIONS
Purchases may be cancelled up to the point that your dispatch notification is sent. I always aim to post items a few days after receiving an order, so please be prompt with cancellation requests.

Please contact me via Etsy to cancel an order or follow the instructions at https://www.etsy.com/uk/help/article/1945 . After the item has been dispatched you cannot cancel an order, but I operate a fair returns policy (see the Returns Policy section below).

Shipping

ACCURACY OF DELIVERY ADDRESS
Please ensure your address is correct, as I cannot refund you if you gave me the wrong address.

If you spot you have made a mistake, get in touch ASAP or cancel the order. I can only post to the address Etsy gives me or I lose my seller protection, I hope you can understand. Once the order with the wrong address is cancelled & refunded, please make a new order with the correct address.


HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Shipping times can vary depending on season and can be affected by adverse weather. I make no guarantees about arrival dates, but I post using Royal Mail 1st Class which usually arrives within 2 business days.



FREE STANDARD SHIPPING
I currently offer FREE postage on all of my items. This is Royal Mail 1st Class, not 2nd!

OTHER POSTAGE INFO
Items are posted using Royal Mail 1st Class within the UK. This is NOT tracked. If you would like tracked I offer shipping upgrades (these show when the item is in your shopping cart):


Proof of postage is available on request.


MISSING ORDER
If you have not received your order after 14 days please get in touch and we can discuss our options. These will usually be waiting a little longer or issuing a full refund.

Additional policies and FAQs

• For any queries please contact me - the best way is through Etsy at http://etsy.me/1K6TIDz

• Seller name: Gaby Brereton
• Seller email: eldris [!at] gmail.com

I am not VAT registered